| 編號 | 商品編號 | 商品名稱 | 作者 | 類別 | 使用課程名稱 |
| 1 | 9-699-012 | Innovation at 3M Corp. (A) | Thomke, Stefan;Nimgade, Ashok | Operations management | Total Quality Management( IM9001701 ) |
| 2 | NTU047 | SMRT Trains - Managing Operations and Service Quality | Viswanathan, S.;Allampalli, D.G. | Operations management | Total Quality Management( IM9001701 ) |
| 3 | 9-198-048 | Citibank: Performance Evaluation | Simons, Robert;Davila, Antonio | Other | Total Quality Management( IM9001701 ) |